FREQUENTLY ASKED QUESTIONS

Finding answers can be hard with so many products available. We have provided a detailed list of FAQS that we recieve about our products and processes. If you do not find the answer you are looking for, please email us at hello@lovealldesign.co

BIBLE x JOURNAL FAQS

HOW DO I ORDER A HAND-PAINTED BIBLE OR JOURNAL?

Due to high-demand and and the numerous steps involved in the process of creating a hand-painted Bibles and journals, we implement Restocks throughout the year. Our owner and artist, Allison Loveall, works hard throughout the month to create a batch available for these Restock days! Restocks dates will be announced through our newsletter, on the website, and social media. 

On the Restock day, a batch of Fully Custom, Semi-Custom, and Ready Made Bibles and journals will be available to order. To keep her creative juices flowing, Allison will create new designs each restock along with past favorites. There will be only one of each Semi-custom or Ready Made design and a small number of Fully Custom Bibles available. It is first come, first serve - so we hihgly suggest being ready right at the time the restock goes live. They have a reputation of selling out fast!

To read more about the process, head over to our Bible or Journal pages. 

HOW DO I ORDER A HAND-PAINTED BIBLE OR JOURNAL?

Due to high-demand and the numerous steps involved in the process of creating  hand-painted Bibles and journals, we implement monthly Restocks. Our owner and artist, Allison Loveall, works hard throughout the month to create a batch available for these Restock days! Restocks dates will be announced through our newsletter, on the website, and social media.

On the Restock day, a batch of Fully Custom, Semi-Custom, and Ready Made Bibles and journals will be available to order. To keep her creative juices flowing, Allison will create new designs each restock along with past favorites. There will be only one of each Semi-custom or Ready Made design and a small number of Fully Custom Bibles available. It is first come, first serve - so we highly suggest being ready right at the time the restock goes live. They have a reputation of selling out fast!

HOW MUCH ARE BIBLES AND JOURNALS?

READY MADE:

 Bibles - $85-$105 USD

 Journals - $25

SEMI-CUSTOM:

 Bibles - $105-$115 USD

 Journals - $28-$30

FULLY CUSTOM:

 Bibles - $120-$140 USD

 

DO YOU OFFER FULLY CUSTOM BIBLES AND JOURNALS?

Yes... and no. We offer Fully Custom Bibles; however, we only offer Semi-Custom and Ready Made journals. 

CAN I SEND YOU MY BIBLE TO PAINT THE COVER?

We can only provide Bibles that we have stocked. Due to the fact that there are various styles of Bible covers, we cannot trust that your cover will hold up paint like the covers of Bibles we provide. Through a lot of trial and error, Allison knows that not all Bibles handle paint very well. We want to present a product that will with stand wear and tear and hold it's integrity.

WILL I SEE A PROOF BEFORE THE FULLY CUSTOM BIBLE IS PAINTED?

Yes, customers ordering a Fully Custom Bible will receive a proof of design to approve before Allison paints the Bible. Customers have two changes for revisions  to ensure the design is exactly as desired. *Once a proof has been sent your way, your order is only available for partial refund.

I NEED A BIBLE OR JOURNAL NOW, DO I HAVE TO WAIT FOR THE RESTOCK DAY?

We have created a brand new process called "Early Access." Early Access grants you access to Restock days before hundreds of other customers. This program is for those who have missed past restocks, need a Bible or journal for a specific date, or cannot order at the restock time due to conflicting schedules.

If Early Access is something you want to do, we have an application that will be due before each restock. Head to our Restock page to apply!

WHAT BIBLE VERSIONS DO YOU OFFER?

We offer three versions: ESV, KJV, and NIV. All Bible versions come in journaling style. This means that on each page, there will be line margins for adding your own notes, doodles, and artwork.

WHAT SIZE AND SPECS ARE THE BIBLE VERSIONS?

ESV:

  • 2" ruled margins for notes and reflections
  • Thicker cream paper for enduring note-taking
  • Single Column
  • Ribbon marker
  • Type Size:7.5
  • Width: 6.25" Length:8.00"
  • Words of Christ Black

KJV:

  • 1.75" ruled margins for notes and reflections
  • Thicker cream paper for enduring note-taking
  • Single Column
  • Ribbon marker
  • Type Size:7.5
  • Width: 6.30" Length: 8.50"
  • Words of Christ Red
  • 58-page concordance
  • Eight four-color maps
  • One-year Bible reading plan

NIV:

  • 2" ruled margins for notes and reflections
  • Thicker cream paper for enduring note-taking
  • Single Column
  • Ribbon marker
  • Type Size: 8
  • Width:6.50" Length:8.25"
  • Words of Christ Black
WHAT DOES THE INSIDE OF THE BIBLES LOOK LIKE?

KJV BIBLE:

 

ESV BIBLE:

NIV BIBLE:

 

 

WHAT SIZE AND SPECS OF JOURNALS?

Journals are kraft bound 160 pages with built-in elastic closure, ribbon page marker, and a pen loop. Also features an expandable accordion pocket for receipts, photos or notes! 

  • Size: 5.5  x 8 .5"
WHAT DOES THE INSIDE OF JOURNALS LOOK LIKE?

WHAT DOES READY MADE MEAN?

Ready Made Bibles are Bibles that have already been painted with a design and hand-lettered with words, ready to be shipped to your home. Pricing will range from $85-$95, depending on the design. Processing time for a ready made bible is about 1-3 days. 

WHAT DOES SEMI-CUSTOM MEAN?

Semi-Custom Bibles have been painted with a floral or landscape design, and the customizable part is the space left for you to add your own wording. You will get to choose the words to be hand-lettered on the design in gold, white, or black lettering. Pricing will range from $98-$110, depending on the design. Processing time for a semi-custom bible is about 2-4 days.

GRAD CAP TOPPER FAQS

WHAT DOES THE PROCESS LOOK LIKE?

1. Submit your order by including all of the needed information:

  • Desired Quote/Words
  • Color of Lettering
  • Description of Design (colors, flowers, layout, etc.) (you will have to send a message with any pictures you have for inspiration)
  • Date that you NEED your cap topper (grad date, photo shoot date, etc.)
    • For example: If you need it by May 3rd, we suggest to provide a “needed date” of April 29th — this allows a few days of room just in case of any shipment carrier delays.

2. Allison (Owner & Artist) will create a digital sketch of your design.

3. About 2 weeks before your needed date, Viviana (Communications Manager) will send you the digital sketch of your design to approve.

4. Viviana will be in contact with you regarding any revisions you want made to your design. You will have 3 revisions total to approve! If you do not approve within 3 days of the design being sent to you, we will over-ride the approval and move on with the design.

5. Once you approve, Allison will begin the painting process.

6. After Allison finishes painting your grad cap, we will send you a look of the finished product before it is shipped out!

7. You will receive a shipping notification email with a tracking number.

WHAT DOES THE PROCESS LOOK LIKE?

1. Submit your order by including all of the needed information:

  • Desired Quote/Words
  • Color of Lettering
  • Description of Design (colors, flowers, layout, etc.) (you will have to send a message with any pictures you have for inspiration)
  • Date that you NEED your cap topper (grad date, photo shoot date, etc.)
    • For example: If you need it by May 3rd, we suggest to provide a “needed date” of April 29th — this allows a few days of room just in case of any shipment carrier delays.

2. Allison (Owner & Artist) will create a digital sketch of your design.

3. About 2 weeks before your needed date, Viviana (Communications Manager) will send you the digital sketch of your design to approve.

4. Viviana will be in contact with you regarding any revisions you want made to your design. You will have 3 revisions total to approve! If you do not approve within 3 days of the design being sent to you, we will over-ride the approval and move on with the design.

5. Once you approve, Allison will begin the painting process.

6. After Allison finishes painting your grad cap, we will send you a look of the finished product before it is shipped out!

7. You will receive a shipping notification email with a tracking number.

I NEED THE TOPPER IN LESS THAN 5 WEEKS, CAN I STILL ORDER?

Rush orders are available — with an additional cost. If you need the Topper in less than 5 weeks, please send us an email regarding the situation and how soon you need it. We will discuss rush order fees.

I AM ORDERING INTERNATIONALLY, HOW WILL THIS AFFECT ARRIVAL TIME?

If you are ordering outside of the United States, we request that you send us a separate email regarding that you are located internationally so we can calculate when your cap needs to ship out (possibly move the date up sooner). We HIGHLY suggest you choose International Priority Shipping — International Economy can take up to 21 business days and often have delays due to border control. If you are out of the States, we suggest also putting a SOONER needed date (at least a couple weeks before you need one), that way, it still adds room for delays of the cap shipping out.

DO I NEED TO SEND MY GRAD CAP IN?

No — this is a Topper that you attach to your cap. The unique aspect of our Grad Cap Toppers is the fact that you do not have to send us your cap for Allison to paint on. In fact, the detail Allison puts into designs does not turn out as well on the actual fabric of a grad cap. The Topper features a durable, thick card stock material that you attach to your cap. The actual graduation cap is not included. Standard size of the template is 9.5 x 9.5 inches. No need to worry about sending in your cap to us! We got ya!

CAN I FULLY CUSTOMIZE THE DESIGN?

Yes! Graduation Cap Toppers are 100% customizable. Each Topper is uniquely hand-painted and made to order. The most popular Topper designs feature a hand-lettered quote along with a hand-painted floral design — other art elements are available as well (such as stethoscopes, flags, etc.). You can even choose from previous Topper pictures on our website, Pinterest, and Instagram! Whatever idea you have for your Topper, we would love to hear it! Just send us an email to hello@lovealldesign.co and we can chat.

WHAT WORDS DO I NEED TO ADD FOR THE WORD COUNT?

When adding up your words for the word count, only count up the words used for the main quote. There is not need to include the following: numbers, monograms, school abbreviations (ex. LSU), or degree abbreviations (ex. BSN). Those are freebies.

CAN I CHOOSE A FONT?

All designs are hand-painted and hand-lettered – meaning there is no “font” used in the making of the design. Allison has a distinct style of lettering that will be used.

DO ALL TOPPERS HAVE A BLACK BACKGROUND?

Every cap topper is black by default – since the material is black. If you want to add a solid colored background, such as royal blue or red, then choose “yes” in the drop down box for colored design and specify the color you want in the customization notes. White is available as a background color, however it will be a slightly thinner material as the black.

CAN I SEE A SKETCH BEFORE PAYING?

Due to the excessive amount of orders and the number of steps involved in creating a digital sketch, we require a payment in full before Allison begins the sketching process. You receive 2 full chances for revising the sketch to achieve a design you are happy with. If after those revisions you are unhappy with the design, we will reserve a design fee of $15 and refund the rest of your order.

WHAT SHOULD I PUT FOR MY “NEEDED DATE”?

As explained above, we arrange orders by the date that customers need the Topper by. Do you have a photo shoot you want the Topper for? Just need it by your graduation day? Whatever the case may be, we require you to provide a “Needed Date” that we can be sure to send your cap out in time. In fact, it is guaranteed that we will ship your Topper out to you in time to arrive for the “Needed Date;” however, we are NOT responsible for delivery delays due to shipping carrier issues.

All Grad Cap Toppers are shipped out to arrive in time of the needed date — but there are rare instances where shipping carrier delays may prevent the cap from arriving on time. How can you prevent this from happening? We suggest adding a few extra days before the date that you need your topper.  For example: if you need your Topper by May 3rd, we suggest to provide a “needed date” of April 28th — this allows a few days of room just in case of any shipment carrier delays.

DISCLAIMER: We are not responsible for delivery delays due to shipping carriers. If the Topper is shipped out in time for delivery, there is nothing we can do if the shipping carrier has delays.

HOW LONG WILL IT TAKE FOR MY TOPPER TO ARRIVE?

Graduation Cap Toppers are a very unique product because they are primarily needed for specific dates (such as senior pictures or graduation day). Due to the high volume of orders we receive and that some orders need their Cap before others, we have created a system where Grad Cap Topper orders are arranged by “Needed Date.” So technically, the answer to “How long will it take to arrive” depends on the “Needed Date” you provide at checkout! There is a minimum of 4 weeks that we require processing time — for example, you cannot put a needed date of one week from the day you order. We do have rush orders available though (please read below if you need your cap before 4 weeks).

HOW DOES THE TOPPER ATTACH TO MY CAP?

Due to varying button sizes on grad caps, we do not cut a circle in the middle of Toppers to ensure the hole is not too big or too small. Without a universal button size, we cannot guarantee that the hole will fit over your button or not leave a huge gap around it (which we think looks unprofessional).

Here is how we suggest attaching the Topper to your cap:
1)Take off the tassel holder button on the top (the button often twists off or can be pulled off with force).
2) Line up the edges of the topper with the cap and press down over the metal spike that sticks up the middle.
3) Once the topper is securely placed down on the spike, place the tassel button back on top.
4) Secure the edges around the cap with double sided tape or glue (we recommend hot glue). If your tassel button fails to come off, we suggest taking a sharp blade and cut the fabric loose underneath the button. In the last resort, cut a small circle in the middle of the cap to place over the button.

ORDERS + SHIPPING

CAN I CANCEL OR MODIFY MY ORDER?

Once an order is placed, it is only able to be cancelled and refunded full amount within 24 hours of purchasing. Modifications are only available for hand-painted items before they are shipped.

CAN I CANCEL OR MODIFY MY ORDER?

Once an order is placed, it is only able to be cancelled within 24 hours of purchasing to recieve a full refund.  Modifications are only available for hand-painted items before they are shipped.

HOW LONG WILL IT TAKE MY ORDER TO SHIP?

Orders are processed and delivered Monday through Friday, expluding holidays. Due to the nature of shop and hand-painted goods, processing times will vary. To estimate when you will receive your order, calculate the processing times below along with the time it takes to ship (see shipping methods below). If you need to ensure to get your order by a certain date, please email us regarding the situation and we will do everything we can to get it to you on time.

Ready made shop items (stickers, prints, enamel pins, embroidered patches, and mugs):

Ready made items will ship off in 1-4 (up to 7 during holiday season Nov-Dec) business days. Shipping time will take about 2-5 days, depending on the shipping method you choose at checkout.  Please keep in mind that Saturdays and Sundays do not count as business days.

*If ready made items are bought in the same order as a custom made item or pre-order item, those ready made items will ship along with the rest of the order; thus, if you want those ready made items to ship sooner, you will need to place two separate orders to cover shipping of two packages.

Made to Order items (phone cases, tumblers, Bibles, journals, grad cap toppers):

Depending on the nature of the custom item, the process time will vary:

  • Phone Cases: 3-7 business days
  • Tumblers: 2-5 business days
  • Bibles:
    • Ready Made: 1-3 business days
    • Semi-Custom: 2-5 business days
    • Fully Custom: 3-5 weeks
  • Journals:
    • Ready Made: 1-3 business days
    • Semi-Custom: 2-5 business days
  • Grad Cap Toppers: Minimum of 4-5 weeks (depending on season)

*Please note that some orders may ship in different packages. For example, if you order a tumbler and an enamel pin, you will receive two separate packages.

WILL MY ENTIRE ORDER SHIP TOGETHER?

An order with all Ready Made Shop Items will be shipped together. Any orders with Ready Made Shop Items and Made To Order items will  be shipped seperately. You will recieve seperate tracking emails for both shipments. You will only be charged for the shipping fee quoted during checkout. 

If you have any questions regarding the status of your order, please contact us at hello@lovealldesign.co and a member of our team will get back to you shortly. 

HOW MUCH DOES SHIPPING COST?

Shipping rates are calculated based on the order total and the destination address. Shipping prices will vary. 

WHAT SHIPPING METHODS DO YOU OFFER?

We offer a wide variety of shipping methods for you to choose from. Please read the following below to

Domestic Shipping:

  • USPS Media  (2-8 business days – this is the cheapest and longest shipping method. Delays are a common occurrence. We offer this method to offer cheaper shipping options, but we are not responsible for any delays or lost packages. We HIGHLY suggest not choosing this option for valuable items such as Hand-painted Goods (Bibles, Journals, and Grad Caps).
  • USPS First Class (2-5 business days – no insurance coverage)
  • USPS Priority (2-3 business days – up to $75 insurance coverage by USPS if lost or damaged in transit)
  • USPS Priority Express (1-2 business days – up to $150 insurance)
DO YOU OFFER INTERNATIONAL SHIPPING?

We offer USPS International shipping methods across the globe. Loveall Design Co. is not responsbile for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to custom delays.

  • USPS International Economy (7-21 business days)
  • USPS Priority Mail Internatoinal (6-10 business days)
HOW SHOULD I REPORT A MISSING ITEM/DAMAGED OR DEFECTIVE ITEM FROM MY ORDER?
Please report any damaged or missing items to hello@lovealldesign.co within 7 days of delivery.
WHAT SHOULD I DO IF MY PACKAGE IS LOST?

If you have a package that was marked as delivered but you have not yet received it, we ask you to take the following steps:

1. Check with your neighbors or front office (if applicable) to see if the package was left there.
2. Reach out to your local post office or USPS facility.
3. Contact our team at hello@lovealldesign.co and include your order number.

Please report your lost or stolen shipment within 7 days of the marked delivery date. If an order is lost after being shipped to a third party mail forwarding facility, we are unable to assume responsibility of the package once it is marked as delivered. Once an international shipment has been marked as delivered, we are no longer responsible for the particular package.

Please note, Loveall Design Co. is not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.

RETURNS + EXCHANGES

WHAT IS YOUR RETURN POLICY?

Ready made shop items (stickers, prints, enamel pins, embroidered patches, and mugs) may be returned if:

– The order is new and unused.

– The order is returned within 7 days of receiving the item.

– The order was not purchased on final sale.

Made to order items (phone cases, tumblers, bibles, journals, grad cap toppers) may be returned if:

– Phone cases and Tumblers are all made to order. There is a $13 fee (+shipping) to exchange the size of a Phone Case.  Full returns are available only for damaged phone cases and tumblers due to quality issue – not for personal damage to the items.

– Due to the nature of custom painted goods being made for each order, they are non-refundable. Exceptions for a full or partial refund may be:

– The sketching or painting process has not begun. (Available for full refund)

– If the client has received a sketch of the custom painted good, but no painting has started. (A partial refund will be given).

– The custom painted good was damaged in the shipping process. While each product is carefully packaged, we understand things can get damaged during transit. If your product is damaged, we will review the product and discuss refund options.

Gift cards are not available for return or refund.

* If a refund is eligible, the customer is responsible for shipping fees.

* If a refund is eligible, your refund will be processed as soon as possible. Charges for the product will be put back on your card on file. Shipping costs will not be refunded.

 

WHAT IS YOUR RETURN POLICY?

Ready made shop items (stickers, prints, enamel pins, embroidered patches, and mugs) may be returned if:

– The order is new and unused.

– The order is returned within 7 days of receiving the item.

– The order was not purchased on final sale.

Made to order items (phone cases, tumblers, bibles, journals, grad cap toppers) may be returned if:

– Phone cases and Tumblers are all made to order. There is a $13 fee (+shipping) to exchange the size of a Phone Case.  Full returns are available only for damaged phone cases and tumblers due to quality issue – not for personal damage to the items.

– Due to the nature of custom painted goods being made for each order, they are non-refundable. Exceptions for a full or partial refund may be:

– The sketching or painting process has not begun. (Available for partial refund)

– If the client has received a sketch of the custom painted good, but no painting has started. (A partial refund will be given).

– The custom painted good was damaged in the shipping process. While each product is carefully packaged, we understand things can get damaged during transit. If your product is damaged, we will review the product and discuss refund options.

Gift cards are not available for return or refund.

* If a refund is eligible, the customer is responsible for shipping fees.

* If a refund is eligible, your refund will be processed as soon as possible. Charges for the product will be put back on your card on file. Shipping costs will not be refunded.

 

HOW DO I RETURN AN ITEM?

1. Make sure that your order qualifies (read qualifications above). 

2. Return your order and packing slip. 

Send your order, along with its original packing slip to:

LOVEALL DESIGN CO.

26005 N 5th AVE

PHOENIX, AZ 85085

3. Await credit

Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take up to ten business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that time frame, please feel free to contact hello@lovealldesign.co.

DO YOU OFFER EXCHANGES?

Exhanges are only available for phone cases at this time. Due to circumstances where you order the incorrect phone case size, we have a special exchange process for getting the right size to to you! Please visit our phone case listings to find out more. 

POLICIES

WHAT IS YOUR RETURN POLICY?

Loveall Design Co., LLC is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Loveall Design Co. of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards. THEREFORE, this Privacy Policy Agreement shall apply to Loveall Design Co. and thus it shall govern any and all data collection and usage thereof. Through the use of Lovealldesign.co you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This website collects various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

Loveall Design Co. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you. Loveall Design Co. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Loveall Design Co. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Loveall Design Co. may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Children Under Age of 13

Loveall Design Co. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to hello@lovealldesign.co.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Loveall Design Co. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Loveall Design Co. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Changes to Privacy Policy Agreement

Loveall Design Co. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at Lovealldesign.co, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Loveall Design Co. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

 

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following: hello@lovealldesign.co

 

WHAT ARE YOUR TERMS + CONDITIONS?

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.